Care Plan


Our aim is to provide high quality care and treatment in a relaxed, comfortable and safe environment. We are committed to continuing education and keeping abreast of advances in modern dentistry.

Research shows that preventive dentistry delivered on a regular basis greatly reduces the risk of dental disease and provides a platform for a lifetime of improved oral health. We encourage such an approach and with this in mind we have joined with DPAS Limited to design a dental plan to reward loyal patients. This plan will be administered by DPAS who will make a separate arrangement with you to manage your payments under the plan.

The plan will provide advantages both to you and to us. It will allow us to plan your dental care more effectively and provide the best chance of keeping you dentally fit. The advantage for you is that it should reduce the need for future treatment and you will have the peace of mind that all of your preventive dental care will be covered by convenient monthly payments. Our plan also provides worldwide supplementary insurance for dental emergencies or dental injuries whilst at home or abroad.

Benefits

  • all your routine dental treatment is included
  • payment by convenient monthly Direct Debit, allowing you to budget
  • guaranteed registration with the practice and continuing access to your dentist
  • early identification of dental problems to prevent pain, discomfort and inconvenience
  • appointment times to suit you, whenever possible
  • priority booking, in the event of a dental emergency
  • access to a 24 hour dental emergency helpline, 365 days per year
  • worldwide Supplementary Dental Injury and Emergency Insurance

Who Is This Plan For
Our plan is designed for patients who wish to attend the practice on a regular basis and have peace of mind that their routine dental treatment is covered.

What Does Our Plan Include
Our plan covers:

  • all regular dental health examinations
  • all hygiene appointments including scale and polish and periodontal advice
  • all x~rays
  • all fillings
  • all crown and bridge work, excepting lab fees
  • root canal treatment, to be advised
  • extensive preventive advice including diet and oral hygiene advice
  • membership card with 24 hour helpline numbers for dental emergencies at home or abroad
  • worldwide Supplementary Dental Injury and Emergency Insurance

How Do You Join Our Plan
We carry out an assessment to ensure that our plan will meet your needs and you will be advised of the monthly amount to pay to cover all your routine dental treatment and the charges for management and administration payable to DPAS.

Then joining is very simple. All you have to do is complete a registration form for us and a Direct Debit mandate and authorisation term for DPAS.

In addition to your first monthly payment, on initial registration fee of £10 per person will be charged by DPAS and will be included in your first Direct Debit payment.

If you choose to leave the plan for any reason you can do so by simply giving us one month's notice.

What Is Excluded From Our Plan
Although non-routine services are available from the practice, some items fall outside the scope of the plan and are not covered by the monthly payment namely:

  • cosmetic dentistry
  • referrals to specialists
  • laboratory fees
  • implants
  • orthodontics

Treatment not covered by this plan can be paid for separately.

What Happens In An Emergency
You will have access to a 24 hour, 365 day worldwide dental emergency helpline, which will endeavour to find an English speaking dentist to assist you.

Your Supplementary Insurance Provides

  • cover for:
    • up to £10,000 worth of treatment following dental injury
    • temporary emergency treatment whilst away from home in the UK or abroad (up to the limits specified)
    • The call-out fee charged by a dentist opening their surgery to treat you in an emergency (up to the limits specified)
  • hospital cash benefit if under the care of an oral/maxillofacial surgeon
  • cash benefit if diagnosed with oral cancer
  • 24 hour access to a worldwide emergency helpline

The Supplementary insurance is designed to cover the cost of temporary emergency treatment whilst you are away from home and therefore excludes the cost of emergency treatment carried out by your own dentist, a rota dentist or any other dentist within a 15 mile radius of your practice. However, call-out fees charged by any dentist to open their surgery (including your own dentist) are recoverable up to policy limits.

In the event of a dental injury, treatment carried out by any dentist (including your own dentist) is covered up to policy limits.

Please refer to the Policy Summary and important information leaflet and the Policy for full details of the benefits, terms, conditions and exclusions, all of which is available from our practice surgery.

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